Game Master

Overview

Game Masters, also known as GMs, are the employees of NyanRO who patrol the game, answer e-mails, and monitor the servers. They are usually hidden from view from players, only communicating with them if necessary.

Special Commands

GMs have access to special commands which allow them to perform their job duties in the game. For a list and description of these tasks, see GM Commands.

Identification

In Game

• GM characters` names will be displayed in yellow text.
• GMs will never ask for any of your account details in-game. Do not ever provide any individual with any account information in-game, regardless of any reason they may devise for needing such information.
• GMs will NEVER ask for your password anywhere. The GM Team will NEVER, no exceptions to this, ask for your password. A GM will only ask for your account or character name ONLY.
• GMs use a distinct sprite. Males wear a white garment with gold trim, which extends down to the character`s feet, and females wear a white miniskirt with gold trim. All GM characters will be displayed with these special outfits.
• GMs will never ask for items, zeny, equipment, etc. from any players for any reason. They will also not give out any items, zeny, equipment, etc. for any reason. The only exception to these two rules is in the case of special events or to fix a bug. These events will appear broadcasted in yellow text on the top of the screen.

If at any time during the course of gameplay you encounter a character who claims to be a GM but does not meet the above mentioned criteria, or seems suspicious/engages in suspicious behavior, please take a screenshot of this character and submit it to the a real GM immediately. It will be investigated as soon as possible, and you will be informed of whether this individual was a true GM or an impersonator.

Official Forums

Community Managers can be identified by their forum rank title below their avatar image, their rank should read "Administrator" or contain "GM".

• GMs can be identified when ALL of these conditions are true:
  • below their avatar (or below their online status) their forum rank title should read "Administrator" or contain "GM"
  • AND when viewing the iRO Moderation Team group listing, they are listed there as part of the group. Which can be viewed here.

Please note that you should NEVER give out or post your Ragnarok Online account login information on the forums. If you need account assistance, please contact the GM Team directly. The GM and Community Management Teams will NEVER ask for your Ragnarok Online account password. Do NOT give out your Ragnarok Online account password to anyone.

Current GM team

• A list of all current gms can be found on our server information page.